Privacy Policy

Account information. When you create an account we collect your name, email address, password, date of birth, and basketball-related profile data such as position, level of play, height, weight, and goals.

Training & performance data. We collect data you provide about your workouts, games, schedule, recovery, nutrition, video uploads, and any shot, drill, or biometric data you choose to log or sync from connected devices (e.g., Apple Health, Google Fit, wearables).

Device & usage data. We automatically collect device identifiers, IP address, operating system, app version, crash logs, and information about how you interact with the Service.

Camera & media. If you use shooting-form analysis features, we process video and images you capture or upload. Video is processed on-device where possible; otherwise it is transmitted securely to our servers for AI analysis.

We use the information we collect to:

• Provide, personalize, and improve the Service, including generating training, recovery, and nutrition plans.
• Analyze shooting form, performance, and progress using machine learning models.
• Authenticate accounts, prevent fraud, and protect users.
• Send service-related communications and, with your consent, marketing.
• Comply with legal obligations and enforce our Terms.

We do not sell your personal information. We share information only with:

• Service providers who help us operate the Service (hosting, analytics, payments, crash reporting) under contractual confidentiality obligations.
• Coaches and teams only when you explicitly join a team or share your data with them.
• Authorities when required by law, subpoena, or to protect rights, safety, and property.
• Successors in a merger, acquisition, or sale of assets, subject to this Policy.

HoopCoach is designed for athletes 13 and older. If you are between 13 and 18, you must have permission from a parent or legal guardian to use the Service. We do not knowingly collect personal information from children under 13. If we learn we have done so, we will delete it.

For users under 18, parents or guardians may request access, correction, or deletion of their child’s data by emailing privacy@hoopcoach.ai.

We retain your information for as long as your account is active or as needed to provide the Service. You can request deletion of your account and associated data at any time from within the app or by contacting us. We may retain limited information as required by law or for legitimate business purposes such as fraud prevention.

We use industry-standard technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and regular security reviews. No system is 100% secure; we cannot guarantee absolute security.

Depending on your location, you may have the right to access, correct, delete, port, or restrict processing of your personal information, and to withdraw consent. Residents of California, the EU/EEA, the UK, and other regions have additional rights under applicable law (CCPA/CPRA, GDPR, etc.).

To exercise these rights, contact us at privacy@hoopcoach.ai.

HoopCoach is operated from the United States. If you use the Service from outside the U.S., your information may be transferred to, stored, and processed in the U.S. and other countries where our service providers operate.

The Service may link to or integrate with third-party services (e.g., Apple Health, Google Fit, Stripe, App Store, Google Play). Their privacy practices are governed by their own policies, which we encourage you to read.

We may update this Privacy Policy from time to time. If we make material changes we will notify you through the Service or by email. Your continued use of the Service after the effective date constitutes acceptance.

If you have questions about this Privacy Policy or our data practices, email us at privacy@hoopcoach.ai.